Results-driven IT professional with 5+ years of experience spanning technical support, systems engineering, and full-stack development. Specializes in delivering Level 2–3 support and designing scalable internal systems that enhance operational efficiency. Strong background in cross-platform environments (Windows, Linux, macOS), backend development (Python, Ruby on Rails), and database management (MySQL, PostgreSQL). Proven track record in automation, API integrations, and performance optimization. Passionate about building reliable systems that streamline workflows and drive measurable business impact.
