I’ve been working in a Healthcare account for 1 year and as an outbound sales agent I have skills in generating leads, setting appointments and cold callings. I also worked as a Collection Specialist in one of the successful companies here in the Philippines for 6 years and a Customer Service Representative for 1 year in Food Delivery Campaign.
As a Customer Service Representative, my task was to assist customers by handling complaints, inquiries and requests. Also doing email, chat support, data entry, spreadsheets update and other admin tasks for my client. Having this experiences help me to equipped the skills needed to meet my client’s expectations.
I am a hardworking individual who gives my best shot at every opportunity I grasp. I am flexible and adaptable to change, trainable and open to development feedback. I am also skilled in communicating with clients over the phone and email. I’m also willing to learn new tools that get the job done well.
My goal is to assist clients with their issues and concerns related to products and services, ensuring their satisfaction is consistently met. Looking forward to working with you.