Dedicated and customer-focused professional with over 4 years of customer service experience supporting telecommunications and streaming platform accounts, along with 1 year of healthcare credentialing experience. Skilled in providing exceptional customer support through phone, chat, and email, resolving concerns efficiently, and maintaining accurate documentation. Experienced in handling sensitive information, ensuring HIPAA compliance, and delivering compassionate, patient-centered service. A fast learner with strong communication, problem-solving, and organizational skills.
Verified
