Hi, I am an experienced IT professional with over 6 years of expertise. As a freelancer, I offer a wide range of services in IT management. This includes taking care of everything from daily IT Tasks to helpdesk support. I can help with IT operations, managing applications, securing networks, and handling devices like routers and Network Switches. I have experience managing windows 10/11, Server 2012/2016 Active Directory, Office 365,Intune Management, Azure,
Overall, I have a strong background in IT and can handle various tasks. I pay attention to detail, stay updated with the latest trends, and always strive to provide the best support possible and my joy is to provide support for those who need it. :)
I' am Currently working as IT Support Specialist (System Administration) below are my task:
• Migration of 2012 Servers to 2016.
• Attend to daily IT support issues which could be remotely resolved via his/her desk as well as go to the sites to resolve the issues.
• Support, maintain and plan Infrastructure healthiness for the WAN/LAN network & equipment to ensure best productivity.
• Ensuring all servers are maintained and managed effectively to avoid business disruptions.
• Server, Security and Network Administration.
• Facilitate IT hardware repairs and replacements.
• Assist in software installation and deployment when required.
• Act as focal point for users & coordinate requests until resolution.
• Administration of IT assets & other documentation required for Regional IT or local IT
• Manage bandwidth & advise when there is high bandwidth usage.
• Provide help-desk support to end users on IT problems encountered.
• Provide new solutions in respect to new technologies.
• Ensure Data Recovery.
• Coordinates with different Business Unit Heads for different project implementations.
