As a service auxiliary associate, we handle financial transactions to different clients such as cash and check deposit, cash withdrawal, check encashment, bills payment, manager's check issuance, foreign exchange transactions and telegraphic transfers. As a customer facing employee, we are expected to show excellent customer service skills and be familiar with bank operations, policies to comply with it. When not facing customer transactions, we tally the cash from deposits and other customer transaction while documenting them to ensure that the cash is accounted for at the end of the banking day.
As a data analyst/content moderator, we are working on a computer each day reviewing content such as videos, news stories, still pictures, political, and social media profiles. Then we score these content on areas such as age appropriateness, level of violence, sexual content and political transparency. In order to properly identify such content, we were trained on how to enforce the client’s policies and then use these policies to support the overall business in decision making.
