Been doing Technical Support Role for 11 years. First 3 years as Service Desk, and 8 years as On-prem/M365 Technical Support. Managed to work on a different setup for Exchange, be it on the On-prem, Hybrid, or 365. Helped alot of clients to maintain their systems and employees account. Able to support multiple account at once as I have been working on a shared account for the last 5 years. And I could say that it has improved my multi tasking skills effectively.
