I was previously a call center agent specializing as a customer service representative for a sales account under our company's eCommerce Department for more than a year. In this previous role, I have become adept at dealing with customers and was able to develop a fast and accurate problem-solving skill. Another part of our job was to be able to memorize or familiarize ourselves with over 15 different products from various brands to relay accurate information to our customers. This experience was a great chance for me to improve my memorization and reading comprehension skills as well.
I've been exposed to the customer service industry at a young age since my family used to run a local restaurant and a food stall for some time. I've naturally developed an interest in the customer service industry over time thus my previous job experience.
Aside from my experience in the customer service industry, I have also been involved in the arts including creative writing, digital illustration or painting, and graphic design.
