As a former employee of BPO company, I was able to improve my communication, leadership, creative problem solving, and planning / organizing skills. First, as a customer service representative, I contact and communicate my supervisor in order to deliver a daily report and to create rapport with our clients and consumers. Next, as a point of contact in our team at my previous employment, I constantly provided and guided my co-workers in their jobs, and with that experience, I believe I am a good leader because I am not only a leader who knows how to talk, but also a leader who knows how to listen. Furthermore, as a data analyst, I am trained in problem-solving because we always cleanse and update the data/problems or needs of the account that we are solving and how to be vigilant to the data that I am working with. And with that said, I believe and am confident that I am more than prepared to obtain a challenging role at your reputable company where I can broaden my knowledge, competence, and skills and find a responsible career opportunity where I can put my expertise and abilities to use while contributing significantly to the company's success.