Experienced and adaptable professional with over 10 years in Sales, Retention, E-commerce, Technical Support, Billing, and Content Moderation. Skilled in using tools like Zendesk, Shopify, Zoiper, Xero, Vistar, and Hivestack to deliver high-quality customer support and back-end operations. Proven success supporting top brands including HUM Nutrition, UrbanStems, 32 Degrees, Because Market, and Grocery TV. Known for combining technical expertise with a customer-first mindset to drive satisfaction, efficiency, and business growth.
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