I'm ----------- -----------, an experienced IT professional and Data Analyst with a strong background in technical support, data reporting, and system configuration. I’ve handled support tickets, resolved email/SMS campaign issues, configured Shopify domains, and created custom reports using SQL and Excel. I’m skilled in tools like ServiceNow, LogicMonitor, Jira, Lumen, Versa Director, and VeloCloud. Whether it's troubleshooting, data analysis, or system setup, I’m here to deliver fast and reliable results.