Offering 5 years’ experience for audit and account receivable functions with strong communication skills utilized in resolving customer queries and skilled in accurately preparing weekly and monthly reports within tight deadlines. I am also equipped with necessarily skills like being able to fully grasp new environment and to work under pressure since my previous company was really a fast paced environment with strict deadlines and I was directly reporting to CEO. Currently, I am employed in Maersk Global Centre as Process Expert that adheres to IOPs and deviations to be checked prior with stakeholders and assist customers with their issues keeping close communication with our co-workers locally or overseas in order to ensure prompt handling of exceptions or concerns. I am also task to complete the booking process, complying with SLAs, facilitate completion of documentation, planning, file handling process and minimal invoicing process. To sum it up, in my almost 2 years in my current company, I have received different awards and recognition which are STAR Award and Going Extra Mile Award. I got this awards by being productive and on top of my deliverables every day. I was also able to cover my capacity on a daily basis and even extend support to other teams.
