Healthcare Insurance Specialist with 11 years' experience in BPO: 5 years Customer Service and 6 years as Quality Assurance Associate.
Specialized in assisting healthcare providers with Insurance Verification, Benefits & Eligibility, Prior Authorization, and Claims Support.
Experienced in maintaining HIPAA compliance, improving call quality, and training agents. Known for accuracy, strong communication, and problem-solving in fast-paced environments.
Looking for full-time remote work to support US healthcare providers.
Verified
