As a BPO Team Lead with a solid background in IT, I bring a robust blend of leadership in the BPO industry and a strong foundation in Information Technology. My experience entails guiding and managing teams in various accounts, ensuring seamless operations while leveraging my comprehensive understanding of IT systems, troubleshooting, and maintaining hardware/software functionalities. This unique combination allows me to drive efficiency, navigate complexities, and lead teams to success in both BPO operations and IT-related functions.
