With over 2 years of professional experience supporting businesses as a Virtual Assistant and Credit Card Dispute Specialist, I now specialize in AI automation and workflow optimization, helping business owners streamline operations, reduce manual work, and improve efficiency through intelligent systems and backend support.
My professional journey started as a Virtual Assistant, where I developed strong operational, administrative, and organizational skills. As I continued helping businesses behind the scenes, I became increasingly focused on workflow optimization and automation, leading me to specialize in AI-powered systems and business process automation.
I combine operational support, automation expertise, and financial dispute assistance to help clients save time, recover resources, and build more efficient businesses.
Virtual Assistant
• Administrative and executive support
• Calendar and email management
• Data entry and GHL CRM management
• Research and lead generation
• Customer support and client communication
• Process documentation and SOP creation
• Project coordination and task management
AI Automation Specialist
• Workflow automation using n8n and Zapier
• Low-Code/No-Code Automation
• AI-powered business process automation
• API integrations and webhook
• Lead management and automation workflows
• Business process optimization
• Automation strategy and workflow design
• Backend system implementation and maintenance
• Reducing repetitive tasks through intelligent automation
Credit Card & Credit Repair Specialist
• Assisted clients with credit report and credit card dispute processes.
• Reviewed credit reports and identified inaccurate, outdated, or unverifiable accounts.
• Prepared and managed dispute letters for each credit bureau.
• Submitted and tracked CFPB complaints to support dispute resolution.
• Prepared FTC Identity Theft Reports.
• Managed dispute workflows and client records using DisputeFox.
• Monitored credit reports across all three major credit bureaus using MyFreeScore, IdentityIQ, and SmartCredit.
• Assisted with collection account disputes and identity theft-related cases.
• Gathered and reviewed supporting documentation for dispute preparation.
• Maintained organized records and provided status updates throughout the dispute process.
• Knowledge of the FCRA, FDCPA, and consumer protection guidelines.
• Familiar with CFPB and FTC complaint procedures and dispute processes.
• Ensured accuracy and compliance throughout the dispute management process.
I don't just complete tasks I focus on improving systems.
I look for opportunities to eliminate inefficiencies, automate repetitive work, strengthen operational processes, and create scalable solutions that help businesses grow.
My goal is simple: help businesses operate smarter, save valuable time, and build systems that support long-term growth.
If you're looking for someone who combines operational experience, automation, and a problem-solving mindset, let's connect.
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