Resourceful and dependable professional with over 6 years of experience in customer service, administrative support, and technical drafting. Skilled in email and chat support, document management, order processing, CAD drafting, and handling customer inquiries with accuracy and professionalism. Proficient in Microsoft Office, Google Workspace, and CAD software, with strong attention to detail and the ability to quickly learn new tools and processes. Known for being adaptable, organized, and committed to delivering high-quality work while meeting deadlines. I am seeking a long-term remote opportunity where I can contribute to a growing team and continue developing my skills.