Medical Virtual Assistant, Customer Service Representative and Medical Collections Specialist.

Hi, I'm Noel Malinao from Cebu Philippines. I bring 12 years of specialized experience to the table, six years as a Customer Service Representative followed by six years as a Medical Virtual Assistant, where I’ve mastered a diverse range of administrative and clinical support tasks such as managing both inbound and outbound patient communications via phone and email, Billing Inquiries, Collection, Payment Processing, Scheduling, Confirmation and Cancel appointments, Documentation, Marketing, Logistic Tracking, Expired Insurance, Expired Insurance and Patient Records Management.