A highly motivated and results-driven professional with solid experience in customer service and sales support through chat, email, and calls. Proven ability to manage high volumes of tasks while consistently delivering top-quality service. Adept at resolving customer concerns with empathy and efficiency, often turning complaints into compliments.
?? Hands-on experience in product listing and optimization on eBay using Amazon as the source—includes product research, title building, description writing, pricing, and inventory management.
?? Skilled in promoting and upselling products, consistently achieving or exceeding sales goals.
?? Committed to enhancing customer satisfaction by providing proactive support and effective solutions.
?? Resilient and patient, with a strong focus on resolving issues at the first point of contact.
?? Proficient in Microsoft Word, Google Sheets, Google Docs, and Google Slides, Canva, Capcut, with basic Excel, PowerPoint, and Adobe Photoshop knowledge.
