Experienced Customer Care Representative with 4 years of experience in customer service and a strong record of providing customer service. Focused on resolving customer issues quickly and efficiently.
Quick Summary:
-Experience working in high volume customer service environment.
-Can organize and handle calls with speed and accuracy
-Responded to customer inquiries and resolved issues in a timely and efficient manner resulting in 96% customer satisfaction score.
-Maintain accurate customer records and updated database ensure effective communication and follow-up.
Summary Skill Set: Communications Skills- Fluent in both and verbal and written communication. Technical Skills- knowledge in MS Word, MS PowerPoint, and Google Docs. Typing Skills- 60WPM. Comprehension Skills, Multitasking. Fast Learner.
