Service-based businesses and healthcare practices lose hours every week to disorganized inboxes, scattered scheduling, and manual reporting. I close that gap — combining executive-support fundamentals with AI-assisted workflows to keep operations accurate, documented, and moving without supervision.
Over the past several years, I've supported a remote healthcare practice as an Administrative Virtual Assistant, owning insurance billing accuracy (ICD-10 coding, superbill creation, coverage verification), CRM and inbox management, patient communication, and reporting — while using ChatGPT to speed up drafting, research, and day-to-day workflow tasks. Before that, I spent several years resolving high-volume customer and billing issues in fast-paced BPO environments, which is where I built the accuracy and composure that now show up in how I manage operations.
What I bring to a business: — Insurance and billing administration (ICD-10 coding, superbill processing, payer verification) — Executive support: inbox management, multi-time-zone scheduling, CRM upkeep — Reporting and documentation that's accurate and audit-ready — AI-assisted drafting, research, and workflow support using ChatGPT — Content and marketing support in Canva, plus light website maintenance (Wix)
Tools: Unified Practice, Office Ally, Rupa Health, Fullscript, QuickBooks, Constant Contact, Google Workspace, Microsoft 365, ChatGPT.
If you're a founder, practice owner, or executive who needs operations to run cleanly without having to manage every detail yourself — let's talk.
