Worked as an Electronic book editor using xhtml, html and xml. Worked as a receiving personnel in logistics company. Responsible in processing buyer's purchase orders and creating invoices for deliveries.
Experienced in responding to customers and handle them in a professional manner. Worked as a product email technical support in Formstack using ticketing system. Provide high-level technical support via [Email/Chat/Phone], diagnosing and resolving issues ranging from account configuration to deep-level technical bugs. Ample knowledge in salesforce, AWS, Zoura, Microsoft 365, Google sheets and calendar.
