I'm the kind of person who likes figuring out how a business works, finding what's slowing it down, and building simple systems to keep everything running smoothly.
I've worked directly with business owners and executives, handling everything from day-to-day admin tasks to reporting, operations, lead generation, customer support, and workflow automation. My goal is simple: take work off your plate so you can spend more time growing your business instead of getting stuck in the daily grind.
Here's how I can help:
• Executive & Administrative Support
Calendar management, inbox management, scheduling, travel planning, meeting coordination, document organization, and day-to-day admin support.
• Operations & Business Support
Creating workflows, organizing processes, building reports and dashboards, tracking KPIs, identifying bottlenecks, and helping improve daily operations.
• Lead Generation & Research
Finding qualified leads, researching companies and decision-makers, building prospect lists, CRM management, market research, and data collection.
• Customer Support<8efe80624d780eba0c6493ec45140364>Email support, chat support, phone support, client follow-ups, CRM updates, and making sure customers have a great experience.
• Project Management
Keeping projects organized, following up with tea-----------mbers, tracking deadlines, and making sure nothing slips through the cracks.
• Reports & Data Management
Building spreadsheets, organizing data, creating weekly/monthly reports, dashboards, and turning numbers into insights that actually help with decision-making.
• Social Media Support
Content scheduling, Canva graphics, captions, basic video editing, community management, and tracking performance.
• Automation & Process Improvement
Creating simple automations with Zapier, improving repetitive tasks, organizing systems, and saving time wherever possible.
Tools I use:
• Google Workspace
• Microsoft Office
• Google Sheets & Excel
• Trello
• Notion
• Slack
• Canva
• Zapier
• Xero
• Jobber CRM
• Google Calendar
• Zoom & Google Meet
• ChatGPT & AI productivity tools
I'm always learning new tools and improving my skills because I enjoy finding better ways to get things done. If your business needs someone reliable who can organize the chaos, solve problems, and keep operations moving without constant supervision, I'd be happy to help.
Let's make your day a little easier.
