Hi, I'm Shiela Mae Jallorina—a dedicated Virtual Assistant who helps entrepreneurs, business owners, and growing teams stay organized and productive by providing reliable remote support.
I assist businesses with day-to-day administrative tasks, customer communication, social media management, research, and workflow organization so clients can focus on growing their business while I handle the behind-the-scenes operations.
Services I Offer
• Administrative Support
- Email and calendar management
- Data entry and database management
- File organization and document management
- Internet research
- Travel planning and itinerary creation
- Appointment scheduling
- CRM updates
- SOP (Standard Operating Procedure) documentation
- Project coordination
- Meeting notes and transcription
• Social Media Support
- Facebook and Instagram page management
- Content scheduling
-Caption writing
- Community engagement
- Basic analytics reporting
- Content planning
- Canva graphic creation
- Basic Facebook Ads assistance
• Customer Support
- Email support
- Live chat support
- Order processing
- Customer inquiries
- Follow-ups
- Appointment confirmations
• E-commerce Support
- Product listing
- Product research
- Inventory updates
- Basic Shopify support
- Image uploading
- Listing optimization assistance
• AI-Assisted Productivity
I use AI tools to improve efficiency by assisting with content writing, research, document creation, workflow automation, brainstorming, and administrative tasks while ensuring all outputs are reviewed for quality and accuracy.
• Why Work With Me
- Reliable and detail-oriented
- Organized and proactive
- Fast learner with a growth mindset
- Strong communication skills
- Able to work independently and meet deadlines
- Committed to confidentiality and professionalism
- Adaptable to new tools and workflows
- Dedicated to helping businesses operate more efficiently
• Tools I Use
• Office & Productivity
- Google Workspace (Docs, Sheets, Drive, Calendar, Gmail)
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- ClickUp
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• Communication
- Slack
- Microsoft Teams
- Zoom
- Google Meet
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• Social Media
- Meta Business Suite
- Canva
- Buffer
- Hootsuite
- Later
• File Management
- Google Drive
- Dropbox
- OneDrive
• CRM & Customer Support
- HubSpot CRM
- Zoho CRM
- Salesforce (Basic)
- Zendesk
- Freshdesk
• E-commerce
- Shopify
- WooCommerce
- Amazon Seller Central (Basic)
• AI Tools
- ChatGPT
- Gemini
- Claude
- Microsoft Copilot
- Grammarly
- Canva AI
I am passionate about helping businesses stay organized, improve productivity, and deliver excellent customer experiences through dependable virtual assistance and efficient remote support.
I'm available for full-time, part-time, or long-term remote opportunities and would love to become a valuable member of your team.
