Detail-oriented customer service agent committed to ensuring superior support and a seamless customer experience.
-Answering with Care, Resolving with Clarity
-Troubleshooting with Precision
-Customer-first All Day Every Day
-Because Service Should Feel Simple
What I Am Capable Of
Virtual Assistance: Executive, Administrative, Personal, Admin Tasks, Phone Communication
Customer Service: Email and Live Chat
Marketing: Branding and Communication Strategies
Social Media Management: Comments and Inbox Management
Project Management: Supervision, Planning, Scheduling, Reporting, Analysis, File and document organization<8efe80624d780eba0c6493ec45140364>Email, Zoom, and Calendar Management: Appointment Setting
Lead Generation: Email Gathering and Verification
Data Entry: Research, Transcription, Data Collection, Extraction, Encoding
Content Specialist: Image Uploading and Content Auditing
Outstanding customer service is at the heart of successful marketing, building long-term relationships and brand loyalty. Here is how I can contribute.
TOP-TIER EMAIL AND LIVE SUPPORT
Improve client happiness by providing high-quality, fast email and live chat responses. I establish a pleasant environment where clients feel comfortable asking questions, seeking assistance, and interacting with your company without hesitation.
PROBLEM SOLVING
When it comes to solving complex problems, I excel at finding information and working with the right people on the team. What makes me unique is my ability to identify root causes, evaluate issues, and develop creative solutions.
PROFESSIONALISM
You can rely on me to consistently uphold the highest standards of professionalism. Your business is valued, and I ensure that all communication reflects a commitment to excellence.
TECHNICAL ASPECT
I assist in ensuring a smooth online experience while prioritizing the protection of customer information. Your company files will be handled with accuracy, organization, and confidentiality.
Platforms & Tools I'm Proficient In
CRM: Zoho CRM, Zendesk, Hubstaff, Salesforce, Airtable, Atlassian, Merlin, Lucid, HubSpot
Google Suites: Google Sheets, Google Docs, Google Slides, Google Drive, Hangouts
MS Office: Microsoft Excel, Word, PowerPoint, Microsoft 365
Communication: Outlook, Gmail, Slack, MS Teams
Research: Online/Web Research, Email Permutator, -----------
E-commerce Websites: Amazon, Shopify, Oberlo, Magento, eBay, Uber Eats, DoorDash, Grubhub
Social Media Sites: Facebook, Instagram, LinkedIn, Twitter, TikTok
Simply drop me a quick note, and we can hop on a discovery call to explore how we can elevate your customer service to the next level.
Reach out to me today and let's work together.
Talk soon,
Rouge
Verified
