Bringing customer service, billing support, and administrative experience to help the company deliver efficient operations and excellent customer care. Skilled in documentation management, customer communication, scheduling, and administrative support. Experienced working with clients from UK and Australia to ensure timely completion of requirements, maintaining accurate records, and providing excellent service through proactive communication and problem-solving. Proficient in using CRM management, project management, and business operations using tools such as Hubspot, Notion, and Trello.