NEED AN EXPERIENCED VIRTUAL ASSISTANT for your Insurance Agency or Managing General Agency?
-6 years of Insurance and Customer Service experience
-Time zone and Data Security
-High-speed internet and Equipment
-Dependability and Competence
-Cost-Effective and Tech-literate
"Insurance Agency Assistant, Customer Service, Fraud Specialist, Admin Assistant, Data Entry, Email Support, Chat Support" who provides Exceptional quality assistance with a pleasant and professional ambience to my customers and builds a great relationship with truthful and reliance with my client.
I handle different accounts such as Insurance, Mortgage, Loss Draft Claims, Customer Service, Fraud Specialist, Insurance B2B chat, Email support, Community Moderation, and proficient in Administrative tasks. I worked with a lot of people alongside with the insurance agency on insurance industry. With theses experiences, it helps me and molds me to become a reliant in working Self-sufficiently and have a good work relationship with others. I'm a flexible, Strategic thinker, and always open in learning new things.
Here's is the list of my expertise:
*Assisting billing issues and providing a accurate and precise service.
*Creating an new application for Personal lines and Commercial lines quotes for premium coverages
*Inbound, Outbound and Chat support
*Creating an application in loss draft for claims for home repairs
*Reviewing customer product review in ----------- and -----------
*Process email request on ----------- and assist customer review for technical issues
*Able to use Fully Automated, Record Guardian, Ezlynx, Agency Zoom, QQ catalyst, DocHub, myCOI, Amazon Seller Central, Salesforce, PL Rating, Basic Applied Epic, DocuSign, Sure Billing, Safer, EASE, Sunbiz, Datalink, Ascendant, EZ COI
*Customer Service and Fraud Specialist in a Financial Account
*Email support and email management in community moderation
*Data Entry in Google Docs, Word, Excel and Sheets
*Creating reports daily for daily task and deliverables
*Updating Health Insurance benefit and auditing health insurance benefit a small group
I would be thrilled to apply these skills and used my experiences to help you through your business success!!