I am a dedicated and customer-focused professional with experience in customer service, technical support, and member support in the BPO industry, including supporting healthcare imaging services. I am skilled in assisting customers and members through chat, email, and phone, handling inquiries, resolving concerns, troubleshooting technical issues, and ensuring a smooth customer experience.
I am detail-oriented, patient, and adaptable in fast-paced environments while maintaining professionalism and empathy in every interaction. I am also familiar with tools such as Zendesk, Slack, and other customer support platforms.
I am eager to continue growing professionally, strengthen my skills, and contribute positively to a team that values excellent customer service, efficiency, and reliability.
What I can do?
-Attention to Detail
-Outstanding Customer Service
-Great Communication
-Quick Learner
-Problem Solver
-Flexible
-Team Player
- Excellent Written and Verbal Communication Skills
-Professional Voice
- Familiar with Canva and Microsoft Office Suite
- Familiar with Slack and Zoom
- Accustomed to working with deadlines
-Great at Multi-Tasking
-Web Research
