I am an experienced Order Management and Logistics Coordinator with over 11 years of experience supporting eCommerce and retail operations. I specialize in managing high-volume orders, coordinating with vendors and 3PL partners, and ensuring shipments are processed accurately and on time.
I have extensive experience working with platforms such as SPS Commerce (EDI), Oracle, Salesforce, Shopify, BambooRose, Faire, and vendor portals. My background includes order processing, shipment dispatching, freight coordination, and customer service support.
In my previous role with a luxury furniture retailer, I handled end-to-end order management — from processing orders and verifying vendor acknowledgements to preparing Bills of Lading (BOL), coordinating LTL shipments, and ensuring orders shipped within required delivery windows.
What I can help you with:
• Order processing and order tracking
• EDI order management (SPS Commerce)
• Vendor and supplier coordination
• Shipment scheduling and freight coordination
• Bill of Lading preparation and dispatching
• Shopify product and order management
• Customer support via email, phone, and chat
• Inventory and order discrepancy resolution
I am highly organized, detail-oriented, and proactive in identifying and resolving issues before they impact operations. I work independently with minimal supervision and prioritize accuracy, clear communication, and efficiency.
If you need someone reliable to manage your order flow, logistics coordination, and operations support, I would be happy to help your business run smoothly.
