I am an experienced Order Management and Logistics Coordinator with over 11 years of experience supporting eCommerce and retail operations. I specialize in managing high-volume orders, coordinating with vendors and 3PL partners, and ensuring orders & shipments are processed accurately and on time.
I have extensive experience working with platforms such as SPS Commerce (EDI), Oracle, Salesforce, Shopify, BambooRose, Faire, vendor portals, Slack & Gorgias. My background includes order processing, shipment dispatching, freight coordination, and customer service support.
In my previous role with a luxury furniture retailer, I handled end-to-end order management — from processing orders and verifying vendor acknowledgements to preparing Bills of Lading (BOL), coordinating LTL shipments, and ensuring orders shipped within required delivery windows.
What I can help you with:
• Order processing and order tracking
• EDI order management (SPS Commerce)
• Vendor and supplier coordination
• Shipment scheduling and freight coordination
• Bill of Lading preparation and dispatching
• Shopify & order management
• Customer support via email, phone, chat & tickets
• Inventory and order discrepancy resolution
I am highly organized, detail-oriented, and proactive in identifying and resolving issues before they impact operations. I work independently with minimal supervision and prioritize accuracy, clear communication, and efficiency.
If you need someone reliable to manage your order flow, logistics coordination, and operations.
