CPC-certified Healthcare Information Professional with 5+ years of experience in high-volume healthcare call center operations and nearly 1 year of experience in medical coding and risk adjustment support. Experienced in ICD-10-CM diagnosis coding, HCC coding, Medicare Advantage, chronic condition capture, medical record review, provider documentation validation, and risk adjustment methodologies.
Driven by continuous learning and professional growth, successfully transitioned from customer service and data-focused healthcare operations into medical coding. Combines strong analytical skills, attention to detail, and technical proficiency in Microsoft Excel, Google Sheets, and multi-platform documentation systems to support accurate coding, compliance, and quality outcomes.
Seeking a long-term opportunity to further develop expertise in medical coding, risk adjustment, Revenue Cycle Management (RCM), and healthcare financial operations while contributing to compliant, quality-driven healthcare processes.
TECHNICAL SKILLS:
* MRM (Medical Record Manager)
* HCC Coder and Episource
* Data Entry and Documentation Accuracy
* Multiple-Platform Documentation (Dual Monitors)
* Microsoft Excel and Google Sheet for Data Management and Tracking
* ICD-10-CM Coding
* Medicare Advantage Guidelines
* Medical Record Review
* HIPAA Compliance and Patient Privacy
* CPT/HCPCS Familiarity
* Electronic Health Records
Soft Skills
* Attention to Detail
* Analytical Skills
* Problem Solving
* Strong Communication Skills
* Team Collaboration
* Compliance Awareness
Looking forward to chatting with you!
