Experienced Dental Insurance Verification Specialist with 9 Years of Expertise in Obtaining Patient Dental Insurance Breakdown of Benefits
I’m ----------- ----------- -----------, a Dental Insurance Plan Verifier with over 9 years of experience focusing on verifying patient dental insurance breakdowns. I began my career at PDDS in 2015 as a Dental Insurance Plan Verifier (Agent) and was promoted to Work Auditor in 2019, due to my attention to detail and accuracy. I also work part-time at Stratus AI as a Dental Insurance Plan Specialist, ensuring that patients' insurance details are accurate and up to date. I specialize in handling a high volume of verifications and ensuring that the patient’s coverage is clear and that all relevant benefits are accurately documented.
I also ensure compliance with HIPAA and company standards to safeguard patient privacy.
Key Expertise:
- Dental insurance verification and benefits breakdown
- Extensive knowledge of various dental insurance plans
- Software Proficiency: Experienced in DENTICON PMS, STRATUS AI PMS, Microsoft Excel, and IVR systems.
- Auditing call recordings to ensure compliance and quality control
- Communicating with insurance representatives to address any discrepancies regarding the patient's insurance plan.
- Familiarity with HIPAA regulations and maintaining patient privacy