Thank you for taking time in viewing my profile! My customer service career began way back in 2006 as a travel specialist for a US-based online travel. We cater to customers mostly in the United States and assist them in planning their trip by offering options for flights, accommodation, tours and even car rentals. Then in 2009, I became a part of another company and was a billing specialist for almost 5 years for a telecommunications company based in the UK. I was part of the back office team which handled escalated issues and did administrative task as ----------- 2014, I went back to Sales for a third-party company in Australia. We assist moving customer and provided them options for their home phone and broadband services. The following year I transferred to JP Morgans Chase & Co. as part of retail banking. We received calls from consumers requesting assistance with their banking ----------- 2018, I d----------- to leave the corporate world and started my home-base career and got my first client last September 2018 as an appointment setter and a virtual assistant at the same time. I still consider myself a rookie with this new career path that I chose and still working and honing my skills to be more efficient in the future.
