I'm a person who thrives in a fast-paced environment . For 2 years, I worked as a Customer Service Representative, Technical Support and a Telesales Representative for an BPO company.
My tasks mainly involved answering customers’ questions via call. When there were order issues, I would also interact with suppliers and couriers on behalf of the customers. provide technical assistance and answers to users questions, assisting users by troubleshooting problems with Wi-Fi and personal devices. This allowed me to encounter various types of customer personalities which in turn helped me hone my customer service skills.
