Hi there! I, ----------- ----------- -----------ño, an experienced finance administrator, accounts receivable specialist, and a customer support (calls, email, chat). I have the abilities you require for administrative work, scheduling, reporting, and customer service, along with a strong attention to detail.
As a virtual assistant, I provide a special blend of efficiency, adaptability, and problem-solving skills. In order to maximize output, I ensure that assignments are not only completed but also expertly accomplished, while at the same time integrating with your process.
Services I can provide
Accounts Receivables
- Generate invoices
- Collections Payment
- Maintaining billing accounts
- Recording and reconciling payments
- Verify discrepancies
- Contacting clients for payments
- Posting receipts
- Negotiating payment arrangement
- Process incoming payments
- Weekly or monthly accounts receivable report
Customer Service Representative
- Calls
- Email
- Chat
- Text
Administrative Task
- Organize and Schedule appointment
- Email Management
- Filing various document and maintaining databases
- Data Entry
- Research
Professional Background
Customer Service Representative (BPO)US-based Home Warranty Company (2 years)
- Delivered exceptional customer service by handling queries through calls and video calls.- Processed payments, tracked service requests, and provided solutions for disputes.- Explained warranty coverages and limitations, ensuring clear communication with customers
Accounts Receivable Representative (BPO)US-based Logistics Company (2 years)
- Managed invoicing, collections, and reconciliations, contributing to accurate financial reporting.- Conducted conference calls with customers to address delinquent accounts and resolve payment issues.- Reviewed payment statuses on 3PL websites and generated monthly reports to track financial performance.
Finance Administrator (VA)Canada-based Company (8 months)
- Assisted in financial reporting, budgeting, and various administrative tasks to support efficient financial operations.- Created start-of-month and end-of-month reports.- Scheduled meetings for financial aids and the Accounts Receivable Manager.
Logistics Dispatcher (VA)US-based Company (1 month gig)
- Managed load bidding for drivers and scheduled bookings, ensuring efficient communication between customers and drivers.- Monitored bookings and acted as the intermediary to resolve any issues between drivers and customers.
Together, let's make your company gleam like the sun. Together, let's embark on this successful road by hiring me as your virtual assistant.
Verified
