I am Mary Grace Cortes and I am interested in the Customer Service, Collection Agent and Quality Analyst position. I have the skills required for the positions mentioned since I worked in Business Process Outsourcing industry for almost seventeen years both on site and remotely. I like also the idea of being a Virtual Assistant and it's time for me to take a leap in my career. I am a hard worker and take pride in my work. I am flexible and ready to undergo challenges. I pay attention to details and confident that I can deliver exceptional result. I am excited to put all my skills to work for you.