Results-driven professional with 10 years of
combined experience in Customer Service,
Technical Support, Sales, Telemarketing, and
Staffing Management within the BPO industry.
Skilled in CRM tools like HubSpot and project
coordination, with a proven track record of
delivering high-quality service and meeting
client goals under tight deadlines. Adept at
handling multiple priorities with efficiency,
providing clear and professional communication,
and collaborating across teams to drive process
improvements. Recognized for strong analytical
thinking, attention to detail, and a proactive
approach to problem-solving and customer
satisfaction.
Education
Information in Communications Technology
Skills overview
Personal information
Work Experiences
Regional Staffing Manager
Connect BPO Services
July 2024 to July 2025
----------- -----------
-----------
Regional Staffing Manager, Service I----------- Manager
Customer, Technical & Sales Service Representative
----------- -----------
Batangas, Philippines
Microsoft Office & Google Works
