I am a seasoned Project Management Manager with 17 years of experience, including a decade leading project managers. At TTEC Digital, I lead regional enterprise-level transformations, managing systems, processes, and organizational change across multiple countries. My expertise spans strategic planning, end-to-end execution, stakeholder engagement, and Lean Six Sigma process improvement. I’ve successfully delivered 250+ projects with a 90% on-time completion rate while driving team performance and cost efficiencies. Holding an MBA, PMP training, and a Lean Six Sigma Green Belt, I specialize in digital strategy, financial analysis, and business transformation. My goal is to turn complex challenges into measurable success.
