I am business process outsourcing professional with more than 15 years of experience.
I have worked in the BPO industry for the past 15 years and 10 years of which involves working with, managing, developing, and leading individuals in cross functional teams.
I have succesfully led different groups such as training, quality, and operations.
Currently, I am managing a group of virtual assistants. I am responsible for ensuring that our relationship with our client is healthy and that our operational goals are met or even exceeded.
