Getting inquiries but struggling to keep up with responses and engagement? That can affect your customer experience and sales.
I help business owners manage their social media and client communication by keeping their inbox active, organized, and responsive — so no message is missed and customers feel supported.
Hi, I’m Kristine — a Social Media & Client Support Virtual Assistant with 6+ years of experience in both BPO and remote roles. I specialize in handling customer inquiries, managing social media inboxes, and supporting daily operations for e-commerce and service-based businesses.
I’ve managed high-volume messages, supported content posting and engagement, and processed 100+ orders weekly with 98% accuracy while maintaining 95%+ customer satisfaction.
How I can support you:
Inbox and client inquiry management (email, chat, social media)
Administrative and operations support
Order processing, booking, and delivery coordination
Data entry, record maintenance, and documentation
Social media inbox support and basic content coordination
Travel arrangements and schedule coordination
Why work with me:
Reliable & detail-oriented – I make sure tasks are done right and nothing is missed
Calm and organized – I handle daily operations so things don’t feel chaotic
Independent but communicative – I work with minimal supervision while keeping you informed
Long-term mindset – I value consistency, trust, and ongoing collaboration
My goal is simple: to help you work smarter, stay organized, and free up your time—while knowing your operations are in good hands.
If you’re looking for dependable, long-term support to handle the details behind the scenes, I’d be happy to connect.