Dynamic and detail-oriented BPO & Virtual Assistance Professional with extensive
experience spanning process execution, account management, inbound/outbound
customer support, and healthcare coordination. Holds a Bachelor’s degree in
Information Technology with hands-on proficiency in systems like Salesforce, Shopify,
and Citrix. Proven track record of delivering operational excellence, optimizing client
workflows, and driving high-quality support for US and Australian global accounts.
