I am a dedicated and detail-oriented professional with nearly two years of experience in a Supply Chain Lead role, specializing in purchase order management, supplier coordination, and order tracking. In my current position, I am responsible for sending purchase orders to suppliers and vendors, monitoring order progress, and ensuring accuracy by identifying and resolving discrepancies efficiently. My strong organizational skills and attention to detail help maintain smooth operations and timely deliveries.
Prior to this, I worked as a Customer Service Representative handling U.S.-based retail and telecommunications accounts. I managed inbound calls and email support, consistently delivering high-quality customer service by addressing concerns, resolving issues, and ensuring customer satisfaction. This experience strengthened my communication skills and ability to work effectively under pressure.
I am highly reliable, adaptable, and committed to providing excellent service, whether working independently or as part of a team. I am eager to bring my skills in supply chain management and customer support to help businesses streamline operations and enhance customer experiences.
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