I am currently working as a Technical Support Representative, providing technical assistance and answering users' questions, assisting them by troubleshooting problems over the phone related to Internet, Telephony, and TV services.
I also have an experience as an IT Specialist with five years of hands-on experience in the dynamic retail sector. Skilled in troubleshooting laptop and desktop computers, printers as well as networks, also in installation and configurations of windows operating systems.
* Installation and configuration of OS for POS Register Units
* Configuration of Application for POS Registers and Server (JDA
WIN/DSS)
* Installation and configuration of OS and Application for Back-office
Units (Windows XP - Windows 10)
* Network troubleshooting and installation
* Hardware servicing and troubleshooting of POS Registers and
Back-office PC's (Printers, Scanners, CPU and etc.)
