Customer Service VA | Order Management Specialist | Admin Assistant

Hi, I’m Gerson — a detail-oriented Virtual Assistant with 5+ years of experience in customer service, admin assistance and order management.

I help businesses manage their daily operations by handling customer inquiries, processing orders, and ensuring smooth order fulfillment.

Here’s what I can help you with:
- Customer Support (Email & Chat)
- Order Processing & Fulfillment
- Shipment Tracking & Updates
- Invoice & Payment Follow-ups
- Data Entry & Admin Tasks
- Calendar Management

Tools I’ve used:
SAP ERP, Oracle, CRM Systems, Excel | Google Workspace, Monday, Calendly, Shopify

I am reliable, detail-oriented, and easy to work with. If you’re looking for someone who can support your operations and keep your customers happy, I’d be glad to help.

Let’s work together.