Proven experience in a customer service role ? Microsoft Outlook ? Microsoft Suite ? Excel ? Word ? PowerPoint ? Active listening ? Leadership ? Communication ? Time management ? Problem-Solving ? Interviewing ? Customer Service ? Food and Safety ? Inventory management ? Team Building and Motivation ? Menu planning ? Adaptability ? Strong Work Ethic ? Attention to detail ? Administrative support skills ? Email management ? Strong communication skills, both verbal and written ? Empathy and patience in dealing with customer inquiries and complaints ? Problem-solving skills and a proactive approach to challenges