I'm a General Virtual Assistant with 2+ years of experience supporting e-commerce brands and agencies across three key areas: influencer marketing operations, workflow automation, and customer support.
Influencer Marketing: I've managed 100+ monthly influencer collaborations for DTC e-commerce brands — sourcing, screening, onboarding, content planning, and performance tracking, all with zero missed deadlines.
Automation: I build systems that save time. I've automated customer support ticket routing in Gorgias (70% reduction in manual sorting), set up ManyChat workflows, and automated LinkedIn outreach (grew a network by 300+ connections).
Customer Support: I've handled end-to-end chat support, resolving inquiries quickly while keeping response quality high.
I'm also comfortable building custom tools when needed — Notion databases, CRM systems, and even custom web apps for team operations.
Tools I use: Notion, Gorgias, ManyChat, Zoho, Modash, ClickUp, Slack, LinkedIn Helper, Claude AI.
Looking for a long-term role where I can support your operations, customers, or partnerships — and make things run more efficiently along the way.
