Reliable Executive VA | Helping Businesses with Customer Support, Leads & Operations Management, Social Media Management

I am a highly experienced Executive Virtual Assistant with over 7 years of combined experience in customer service, technical support, executive assistance, lead generation, and administrative operations.

I have supported international clients across different industries including travel, telecommunications, healthcare, and retail, delivering reliable and high-quality assistance in both customer-facing and backend operations.

My experience includes:

Customer Service Support – assisting clients with hotel and flight bookings and handling inbound calls
Technical Support – troubleshooting internet and TV services, dispatching technicians, and resolving customer concerns
Executive Assistant – supporting executives with appointment scheduling, client calls, and insurance consultations
Lead Generation Specialist – researching and generating qualified leads using HubSpot CRM
Admin Assistant – managing invoices, administrative tasks, and assisting in social media content creation using Canva
Social Media Specialist – handling client messaging, outreach, and service promotion through social platforms

I am highly skilled in communication, organization, multitasking, and client relationship management. I am also proficient in tools such as HubSpot, Canva, Google Workspace, Microsoft Office, Zoom, Slack, ClickUp, and CRM systems.

I am committed to helping businesses stay organized, generate leads, and deliver excellent customer experiences with efficiency and professionalism.

Skills:
Customer Support
-Email & Chat Support
-Phone Support / Inbound & Outbound Calls
-Technical Troubleshooting
-Client Retention

Executive Assistance
-Calendar Management
-Email Management
-Travel Booking (Flights & Hotels)
-Data Entry & Research

Lead Generation
-Cold Calling
-HubSpot CRM
-Prospect Research
-Appointment Setting

Admin & Social Media
-Invoice Management
-Canva Design
-Social Media Messaging
-Content Scheduling

Tools
-HubSpot / Apollo / LinkedIn Sales Navigator / Pipedrive CRM
-Google Workspace
-Microsoft Office
-Slack / Zoom / Teams / ClickUp
-Canva / Chatgpt / Notion / Trello

Core Professional Strengths
-Customer Relationship Management
-Problem Solving
-Time Management
-Communication Skills
-Multitasking
-Attention to Detail
-Organizational Skills
-Fast Learner
-Work Under Pressure