My BPO background is extensive in Collections. I have worked for 3 major companies in this field. It gives me a good feeling when you have assisted a customer with their economic situation a sense of gratitude in so to speak. Understanding reason why they ended up in that economic situation. Advised them on how to resolve it by following payment and restructure option that is available.
In addition, I also work as a technical support representative. With the help of trainers is learned basic trouble shooting for technical difficulties customers. Help them to connect and reconnect the internet services. Devices like Mobile phones, TV, Cable BOX and other device the customer needs to connect to the internet.
Verified
