A tenured Virtual Assistant Medical Receptionist with experience as a Front Desk and Referral Coordinator, OSHA Report Specialist, Customer Service Specialist for Healthcare accounts. A Logistics and Sales Specialist for an Australian company, and a Resolution Specialist with almost 3 years of experience in resolving and assisting providers with Medical Claims under UnitedHealth Group, providing major health insurance. Demonstrating exceptional written and verbal communication skills. Possess good leadership trait, specialized in critical thinking, vital decision making and teamwork. Able to work under pressure and very flexible and adaptable in changing environment with an ability to work independently. Computer erudite, proficient in Microsoft Office and Google tools/programs. EMR, CRM, and VoIP tools/programs. Music, Video, and Photo editing apps. Excellent Customer Service Specialist instilled with fundamental values such as integrity, compassion, relationship, innovation, and performance.
