Hi, I’m ----------- ----------- C. ----------- — a motivated and results-driven professional with solid experience in Customer Service, Virtual Assistance, and Sales Development. I’m currently seeking opportunities as a Customer Service Associate (Email or Chat Support), Virtual Assistant, or Sales Rep, where I can bring my skills, professionalism, and dedication to delivering exceptional results.
I’ve worked in both BPO and virtual environments, handling inbound and outbound calls for AT&T, DirecTV, and Amazon, where I resolved technical and billing concerns, ensured customer satisfaction, and consistently met performance goals in fast-paced, high-pressure settings.
More recently, I worked as a Sales Development Representative for a Laboratory and Scientific Equipment company, where I conducted email outreach and cold calling to potential clients. This experience helped me strengthen my communication, prospecting, and client engagement skills while supporting the company’s business growth through lead generation and relationship building.
I also have experience as a Virtual Assistant for a U.S.-based client managing a Shopify store that supplied PPE to police and law enforcement agencies in the U.S. and abroad. I handled customer support, product listings, inventory, and order management, which gave me hands-on expertise in e-commerce, logistics, and administrative support.
I’m proficient in tools and platforms such as Shopify, Aircall, Gorgias, Richpanel, -----------, Klaviyo, Infoplus, RingCentral, and -----------—allowing me to manage workflows, communicate effectively, and support smooth business operations.
Tech-savvy, detail-oriented, and highly adaptable, I take pride in being able to work both independently and collaboratively. I’m passionate about learning, improving processes, and providing excellent service that contributes to long-term business success.
I’d love the opportunity to bring my skills and experience to your organization. You can review my full profile here:
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