Hotel Reservation & Travel Virtual Assistant | -----------, TikTok & Hilton Resort Support | 9+ Years Customer Service

Profile Title:
I am a detail-oriented Hotel Reservation and Travel Virtual Assistant with over 9 years of customer service experience, including direct support for -----------, TikTok, and Hilton resort reservations.

I specialize in:
• Hotel and resort bookings
• Reservation modifications and cancellations
• Refund processing
• Guest communication (phone, chat, and email)
• OTA coordination and property partner support
• Issue resolution and KPI-driven performance

I am experienced in CRM systems, OTA platforms, MS Office, and Google Workspace. I work efficiently, communicate clearly, and ensure high guest satisfaction.

I am currently available for part-time work (7:00 AM – 3:00 PM Manila Time) and ready to support your travel business with reliable and organized assistance.