Hi, I’m Cris. I help busy business owners, MSPs, agencies, and remote teams handle Microsoft 365, Google Workspace, user support, helpdesk tickets, cloud checks, documentation, and day-to-day IT tasks — without needing a full-time IT hire.
I’m not a general VA. I have 10+ years of experience in IT support, cloud infrastructure, Microsoft 365, Azure, AWS, OCI, Windows Server, Active Directory, monitoring tools, remote troubleshooting, documentation, and ticket-based support.
If your team needs someone technical, reliable, and organized, I can help with:
Microsoft 365 / Office 365 user support
Outlook, Exchange Online, Teams, OneDrive, and SharePoint troubleshooting
Google Workspace support for Gmail, Google Drive, Google Sheets, Google Calendar, Google Meet, and shared access issues
User onboarding and offboarding
Password resets, account access, and permission checks
Remote desktop support for Windows users
Basic AWS, Azure, and OCI operational support
Helpdesk ticket triage, updates, and client follow-ups
SOP creation, technical documentation, and knowledge base articles
Monitoring alerts and basic investigation
AI-assisted documentation and troubleshooting using ChatGPT and Claude
What makes me different is that I can support both technical and non-technical users. I can explain issues clearly, document fixes properly, follow up on tickets, and help reduce repeated problems.
I work best with business owners, founders, MSPs, SaaS teams, digital agencies, and remote companies that need dependable part-time technical support.
Preferred schedule: part-time, 4–5 hours per day
Availability: Philippine daytime / APAC-friendly business hours
Not available for graveyard shifts
If you need someone who can take technical tasks off your plate and keep your team supported, I’d be happy to help.
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