I graduated with a Bachelor's Degree in Psychology from Cebu, Philippines at University of San Jose-Recoletos in 2021. Since then, I have pursued a career in human resources, with a focus on training and development, performance management, and agent relations. In my career, I provide direction and leadership to align HR initiatives with organizational goals. I develop and update HR policies for compliance and with ethical standard. I also design and implement engagement initiatives, recognition programs, and retention strategies to enhance agent satisfaction and retention. I use HR data and analytics to generate insights and inform decision-making. I am passionate about creating a positive work culture that fosters collaboration, diversity, and high performance. I am eager to leverage my skills and experience to support and empower the team at your organization.
